Pay only when you see a doctor.
No subscriptions. No memberships. No minimum spend. Choose the consultation that fits your day, pay once, see a UK-registered GP.
Online consultation
20-min video · pay per visit
Speak to a UK GP from anywhere. Get diagnosed, prescribed, signed off.
- 20-min video consultation
- 1 private prescription included
- Sick note if appropriate
- Encrypted clinical record
In-pharmacy GP
20-min, partner pharmacy
Face-to-face GP in a private room at your local partner pharmacy.
- 20-min in-person consultation
- Physical examination
- Prescription dispensed on-site
- Basic checks (BP, ECG)
Home visit
30-min or home visit
Longer appointments and home visits for complex needs.
- 30-min extended or home visit
- Detailed history & plan
- Specialist referral letters
- 2 follow-up messages
All prices in GBP. VAT included where applicable.
What's included
Every consultation, every tier.
No hidden fees, no surprise bills at the end. These come as standard with every consultation, regardless of which tier you book.
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UK-registered GP
Every clinician on the platform holds a current GMC licence to practise. Verified through our 22-point check.
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Prescription if needed
One private prescription included free. Send it to a pharmacy of your choice or collect from any UK pharmacy.
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Sick note & referrals
Private sick notes for work or school. Specialist referral letters where clinically appropriate.
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Encrypted records
Your consultation notes are encrypted at rest and in transit. UK GDPR compliant.
Diagnostics
Blood tests & scans, priced up front.
If your GP recommends a blood test or a scan, here is what it typically costs. You only pay if you choose to go ahead, and the price is always confirmed before anything is booked.
Blood tests
Drawn at a partner clinic or by home phlebotomy
Scans & imaging
Arranged at an accredited private imaging centre
Prices are indicative starting points from our partner diagnostic providers and vary by location and clinical need. The exact price is always quoted and confirmed before you commit. Diagnostics are optional and only recommended when clinically appropriate.
Not included
What you pay separately.
- Medication itself. You pay the pharmacy directly for any prescribed medication. We can advise on typical costs during your consultation.
- Additional prescriptions. Beyond the one included with each consultation, additional scripts are charged at the doctor's discretion.
- Blood tests & scans. Third-party services like blood tests, body scans, or imaging are arranged separately at the provider's price.
- Medication delivery. If you choose home delivery rather than pharmacy collection, the pharmacy will charge for postage.
Cancellations
Free up to 48 hours before.
Cancel or reschedule free of charge up to 48 hours before your appointment. Within 48 hours, the consultation fee is non-refundable.
If we have to cancel (rare), you get a full refund or a free reschedule, your choice.
Disrupted appointment? The doctor will try to reconnect within 15 minutes, otherwise you get a free re-booking.
See full Terms and Conditions.
Pricing FAQ
Questions about money.
Do I need to sign up for anything?
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No. ThanksDoc is pay-as-you-go. You pay for the consultation you book and that's it. There's no membership, no subscription, no minimum spend.
When am I charged?
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Payment is taken at the point of booking via our secure payment provider, Stripe. We do not store your card details on our systems. The transaction appears on your statement as "ThanksDoc".
How much will my medication cost?
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Medication cost varies depending on the drug and the pharmacy. Your doctor can advise on typical pricing during the consultation. You pay the pharmacy directly when you collect or have it delivered.
What if the doctor doesn't prescribe anything?
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The consultation fee is for the doctor's time and clinical judgement, not for a guaranteed prescription. If after assessment they decide a prescription isn't clinically appropriate, you've still had a private consultation with a UK-registered GP, and the fee stands.
Can I get a refund?
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Yes, if you cancel more than 48 hours before your appointment. Within 48 hours, no refund is available because the doctor has set aside that time. If we cancel on you, you get a full refund automatically. See Terms section 20 for the full policy.
Do you accept private health insurance?
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We do not currently bill insurers directly. You pay upfront, and we can provide a receipt for you to submit to your insurance provider for reimbursement (where covered).
Ready to book?
Message Emily on WhatsApp, or pick your appointment online. Either way, takes about 90 seconds.