Patients
Book a GP
Want to see a doctor? Message Emily, our booking assistant, on WhatsApp. She will route you to the right appointment.
Book onlineContact ThanksDoc
Get in touch.
If you need a doctor, WhatsApp is the fastest way to reach us. For everything else, pick whichever channel works for you.
Choose your route
Different channels for different needs.
Pharmacies, doctors, clinics
Partner with us
Interested in joining the network as a pharmacy, GP, or clinic? Our partnerships team will get back to you within one working day.
Explore partnershipPress, careers, complaints
General enquiries
Working in the press, looking for a role, or have a concern that needs raising formally? Use the channels below.
Raise a complaintWhen we are open
Always on for booking. Doctors available daily.
Booking
24 / 7
You can request an appointment any time, any day, including weekends and bank holidays.
Doctors online
08:00 – 22:00
Seven days a week. Out-of-hours requests are booked for the next available slot.
WhatsApp reply
~ 2 min
Emily, our booking assistant, typically replies within 2 minutes during open hours.
Email reply
< 1 day
We aim to respond to all email enquiries within one working day.
Send us a message.
For general enquiries that aren't a booking. We'll get back to you within one working day.
Need a GP? Don't use this form. Message us on WhatsApp for the fastest reply.