Everything you might want to know.

ThanksDoc provides a complete clinical infrastructure that connects doctors, pharmacies, and health clinics under one CQC-approved umbrella.

For doctors, we offer the ability to open and run your own private clinic without the complexity of individual CQC registration, giving you access to governance, indemnity cover, clinical policies, and operational support so you can focus on patient care.

For pharmacies and health clinics, ThanksDoc provides fully vetted, insured GPs to deliver consultations and specialist services on-site.

ThanksDoc operates as a shared clinical ecosystem. Pharmacies and clinics join our network to host qualified GPs at their locations. Doctors join to deliver private consultations from these partner sites or online.

The platform matches demand and availability, much like Uber, ensuring patients can access care quickly while doctors enjoy flexibility and independence. We manage all CQC governance, compliance, and indemnity.

Yes. ThanksDoc operates under a CQC-registered framework, ensuring every doctor and clinical site within our network adheres to national healthcare standards.

Our doctors are UK-registered, fully compliant GMC doctors who undergo a rigorous 22-point compliance check framework prior to working with us as partners.

You will need a mobile, tablet or laptop with a good camera, working microphone and strong internet connection.

No. Our clinicians are licensed to provide prescriptions and treatments that can be dispensed within the UK only. We are currently not able to provide consultations with patients outside of the UK.

If you miss your appointment please book again. We are unable to offer refunds if you cancel your appointment with less than 48 hours' notice.

If your appointment is disrupted, the doctor will try to make contact with you again within 15 minutes. If you do not hear from us, please contact us via patienthelp@thanksdoc.co.uk.

Yes. If clinically appropriate, our doctors can issue private prescriptions, which can be sent to a pharmacy of your choice or emailed to you to collect from any pharmacy. Alternatively, you can ask the doctor to send the prescription to your home address.

One prescription is included in your consultation for free. Please note, the prescription is the written or typed piece of paper which includes the medication name. You take this to the pharmacy. The pharmacy will give you the medication, which you would need to pay for.

The medication cost varies depending on the type of medication. We can advise you on the average cost during the consultation; however, the price is dependent on the pharmacy.

ThanksDoc GPs can prescribe a wide range of medications for non-emergency conditions, including but not limited to:

• Antibiotics for infections (if clinically appropriate)
• Allergy medications (e.g. antihistamines, nasal sprays)
• Skin treatments (e.g. acne creams, eczema medications)
• Pain relief (e.g. anti-inflammatory medications)
• Digestive health treatments (e.g. acid reflux medications)
• Women's health medications (e.g. contraception, period delay tablets)
• Men's health treatments (e.g. erectile dysfunction medication, hair loss treatments)
• Mental health medications (e.g. antidepressants, anxiety treatments)
• Chronic condition management (e.g. asthma inhalers, blood pressure medications)

We do NOT prescribe controlled drugs or medications for emergency conditions.

To ensure patient safety and reduce risks of misuse, ThanksDoc GPs will not prescribe the drugs listed below.

• ThanksDoc does not allow the prescribing of Class A, B or C drugs.
• ThanksDoc does not allow the prescription of Schedule 1-5 medications.
• Z-Drugs: Zopiclone, Zolpidem, Zaleplon
• Opioids: Morphine, Oxycodone, Fentanyl, Codeine, Tramadol, Buprenorphine, Hydromorphone, Methadone
• Benzodiazepines: Diazepam, Lorazepam, Alprazolam, Clonazepam, Temazepam
• Barbiturates: Phenobarbital, Secobarbital
• Gabapentinoids: Gabapentin, Pregabalin
• Strong Stimulants: Methylphenidate, Dexamfetamine, Modafinil
• Drugs open to abuse: Ketamine, GHB/GBL, Anabolic Steroids, Synthetic Cannabinoids

All controlled drugs listed under the Misuse of Drugs Act 1971 and Misuse of Drugs Regulations 2001 are excluded.

Absolutely. If deemed appropriate by the doctor, we can provide sick notes for work or school and referral letters to specialists. These are private sick notes; they do not entitle you to state benefits.

ThanksDoc can help with a wide range of non-emergency medical concerns, including:

• Skin conditions: acne, eczema, rashes
• Infections: sore throat, tonsillitis, sinusitis, UTIs
• Allergies: hay fever, seasonal allergies
• Mental health: anxiety, stress, low mood
• Respiratory issues: mild asthma, coughs, colds
• Digestive problems: acid reflux, constipation
• Women's health: thrush, contraception, period issues
• Men's health: erectile dysfunction, hair loss
• Sexual health: STI advice and treatment
• Travel health: advice, vaccinations, and medication
• Minor injuries and general health concerns

While ThanksDoc GPs can help with a wide range of medical issues, there are certain services and conditions we do not treat or manage through our platform:

• Prescriptions for controlled drugs
• Consultations for patients located outside the UK
• Repeat prescriptions for ongoing treatments (unless signed up for a membership package)
• Emergency conditions of any kind
• Pregnancy-related complications
• Major trauma or head injuries
• Patients undergoing chemotherapy with suspected infection
• Dental problems or oral health concerns
• NHS referrals or prescriptions

We are NOT an emergency service.

ThanksDoc does not treat medical emergencies. If you are experiencing any of the following, please call 999 or visit your nearest A&E department immediately:

• Chest pain or difficulty breathing
• Severe bleeding or head injury
• Sudden loss of consciousness
• Stroke symptoms (e.g. face drooping, slurred speech)
• Severe allergic reactions (anaphylaxis)
• Seizures or fits
• Suspected broken bones with deformity
• Sudden vision loss

If you're unsure whether your condition requires urgent care, please contact NHS 111 for further guidance.

Joining ThanksDoc allows pharmacies and clinics to expand their healthcare offering without needing their own CQC registration.

• Offer online or face-to-face private GP consultations and extended clinical services.
• Increase footfall and patient loyalty.
• Build new revenue streams through healthcare delivery.

All governance, indemnity, and compliance are handled by ThanksDoc.

The service is FREE to join for pharmacies and they can start offering services within 24 hours.

The range of services depends on the site. Common examples include:

• Private GP consultations
• Men's and women's health
• TRT clinics
• Aesthetics
• Blood tests
• Body scans
• Private prescriptions
• Weight loss

Doctors gain the freedom to run their own clinics, choose their hours, and build lasting patient relationships, without the burden of managing compliance and administration.

• Deliver private consultations under a CQC-approved umbrella.
• Access ready-to-use clinical locations in pharmacies or health clinics.
• Earn income directly and flexibly.
• Be part of a national network of innovative, like-minded doctors.
• Open your own clinic or join our 'Uber for Doctors' platform to deliver online or in-person consultations.

Doctors pay a small monthly membership fee that covers professional indemnity, governance, and platform access. Doctors can contact us directly for more information on fees.

It's simple. If you're a doctor, complete our onboarding form, upload your credentials, and once verified, you'll gain access to our available clinic locations or open your own private practice.

See more information on the doctors page or apply directly through our signup portal.