Skin
Acne, eczema, rashes, hair and scalp.
Conditions
What we can help with.
Our GPs treat a wide range of non-emergency conditions. Quick reference guides for the most common reasons people see us, plus the broader categories we cover.
Quick reference guides
10 conditions in detail.
Plain-English guides covering what each condition is, when to see a GP, and how we can help. More conditions added regularly.
Men's health
Erectile dysfunction
Difficulty getting or keeping an erection. Common, treatable, often physical.
Read moreMen's health
Hair loss
Thinning, receding, or patchy hair loss. Different types, different treatments.
Read moreSkin
Acne
Spots, blackheads, and inflammation. Treatable at almost any severity.
Read moreInfections
Urinary tract infection (UTI)
Burning, urgency, frequency. Common and usually treated quickly with antibiotics.
Read moreInfections
Sore throat
Pain swallowing, swollen tonsils. Usually viral, sometimes bacterial.
Read moreAllergies
Hay fever
Seasonal allergic rhinitis. Itchy eyes, runny nose, sneezing. Treatable.
Read moreMental health
Anxiety
Persistent worry, restlessness, racing thoughts. Common and treatable.
Read moreWomen's health
Contraception
Starting, switching, or emergency contraception. Confidential consultation.
Read moreWomen's health
Thrush
Common yeast infection. Itching, discharge. Quick to treat.
Read moreDigestive
Acid reflux (GORD)
Heartburn, regurgitation, indigestion. Often improved with treatment and lifestyle.
Read moreBy category
Browse by area of health.
Don't see what you're looking for? Our GPs can help with most non-emergency conditions. Get in touch and we'll let you know whether we can help.
Infections
Throat, urinary, chest, skin, ear, and travel.
Men's health
ED, hair loss, testosterone, sexual health.
Women's health
Contraception, thrush, period issues, menopause.
Mental health
Anxiety, low mood, sleep, stress.
Allergies
Hay fever, seasonal, mild reactions.
Digestive
Acid reflux, constipation, IBS-type symptoms.
What we don't do
Honest about our limits.
We're a primary care service, not a hospital or specialist. Here's what we cannot help with, and where to go instead.
Medical emergencies
Chest pain, severe bleeding, suspected stroke, anaphylaxis, severe breathing difficulty, suicide attempts, call 999 or attend A&E. For urgent non-emergency advice, call NHS 111.
Controlled drugs
Class A, B, or C drugs and Schedule 1-5 medications. This includes strong opioids, benzodiazepines, Z-drugs, ADHD stimulants, and other substances open to misuse. Repeat-prescription patients should remain with their NHS GP.
Patients outside the UK
Our clinicians are licensed for treatment within the UK only. You must be physically in the UK at the time of your consultation.
NHS prescriptions or referrals
We issue private prescriptions and private referral letters. NHS prescriptions and NHS referrals come from your NHS GP. With your consent we can write to your NHS GP to keep them informed.
Not sure if we can help?
Message Emily on WhatsApp. She'll let you know whether we're the right fit, and if not, where to go.