Medical emergencies
Chest pain, severe bleeding, suspected stroke, anaphylaxis, severe breathing difficulty, suicide attempts — call 999 or attend A&E. For urgent non-emergency advice, call NHS 111.
Conditions
What we can help with.
Our GPs treat a wide range of non-emergency conditions. Quick reference guides for the most common reasons people see us, plus the broader categories we cover.
Browse conditions
Browse by area of health.
Explore the conditions our GPs treat across 8 areas of health. Don't see yours? We help with most non-emergency conditions, just get in touch.
Quick reference guides
Common conditions in detail.
Plain-English guides to some of the conditions people ask about most: what each one is, when to see a GP, and how we can help.
What we don't do
Honest about our limits.
We're a primary care service, not a hospital or specialist. Here's what we cannot help with, and where to go instead.
Controlled drugs
Class A, B, or C drugs and Schedule 1–5 medications. This includes strong opioids, benzodiazepines, Z-drugs, ADHD stimulants, and other substances open to misuse. Repeat-prescription patients should remain with their NHS GP.
Patients outside the UK
Our clinicians are licensed for treatment within the UK only. You must be physically in the UK at the time of your consultation.
NHS prescriptions or referrals
We issue private prescriptions and private referral letters. NHS prescriptions and NHS referrals come from your NHS GP. With your consent we can write to your NHS GP to keep them informed.
Get the care you need.
In minutes, not weeks.
Message us on WhatsApp, fill the 90-second form, and a UK GP will pick up your request.
7 days a week · 08:00–22:00 · WhatsApp or email