Acid reflux (GORD)
Heartburn, regurgitation, indigestion. Often improved with treatment and lifestyle.

In short
Acid reflux affects around 1 in 5 UK adults regularly. Most cases respond well to a combination of lifestyle changes and prescription medication. Some symptoms warrant urgent investigation.
Overview
What is acid reflux (gord)?
Acid reflux happens when stomach acid travels back up into the oesophagus (food pipe). When this is frequent or severe, it's called gastro-oesophageal reflux disease (GORD). The lower oesophageal sphincter, the muscle that should keep stomach contents down, doesn't close properly. Common contributors are weight, diet, alcohol, smoking, and sometimes a hiatus hernia.
Symptoms
Common symptoms
- Heartburn (a burning chest pain after eating or when lying down)
- Regurgitation of acid or food into the mouth
- Bitter or sour taste in the mouth
- Difficulty swallowing
- Chronic cough, especially at night
- Hoarse voice
- Bloating, burping
When to act
When to see a doctor
Book a GP if symptoms occur more than twice a week, aren't relieved by over-the-counter antacids, are waking you at night, or lifestyle changes haven't helped after 2-4 weeks.
When to seek urgent help
Seek urgent help if
- Difficulty or pain swallowing (could be a stricture or, rarely, cancer, refer urgently)
- Unexplained weight loss
- Vomiting blood or coffee-ground-like vomit (call 999)
- Black, tarry stools (call 999, suggests bleeding)
- Chest pain that radiates to the arm or jaw, or comes with sweating (call 999 to rule out heart attack)
- New onset of reflux symptoms in anyone over 55 (2-week-wait referral for endoscopy)
Call 999 for life-threatening emergencies or NHS 111 for urgent non-emergency advice.
Treatment
How a private GP can help
- Symptom-based assessment
- Lifestyle and dietary advice (alcohol, smoking, weight, late meals, raising the head of the bed)
- Prescription of proton pump inhibitors (omeprazole, lansoprazole) or H2 blockers (famotidine)
- Review after 4-8 weeks to assess response
- 2-week-wait referral for endoscopy if red-flag symptoms are present
- Referral to gastroenterology for treatment-resistant cases
What we don't do
- Endoscopy or other diagnostics, we refer to NHS for these
- Specialist gastroenterology assessment
Pricing
What it costs
An online consultation about acid reflux (gord) starts at £79 for a 20-minute video appointment. In-pharmacy consultations are £129 and home visits are £189. Your consultation includes one private prescription if appropriate, and a sick note for work if needed. You pay the pharmacy separately for any medication.
FAQ
Common questions about acid reflux (gord)
How long should I take a PPI for?
Can I just buy omeprazole from the pharmacy?
Does diet really matter?
When do I need an endoscopy?
Ready to talk to a GP about acid reflux (gord)?
Message Emily on WhatsApp or book online in under 90 seconds. UK-registered doctors, available today.
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